If you are just getting started with ConvertKit – it can be confusing to say the least. Here are the three best links for the (crazily convoluted) help pages and documentation offered by ConvertKit.
- Lunch and Learn – Getting started with ConvertKit
- Some pillar content for ConvertKit Basics
- Live trainings and workshops
Also, I really need to hand it to the customer support team available by chat. Take advantage of their chat support. They will walk you though how to use the system and answer all of your basic, advanced, and edge case questions.
The chat support will even troubleshoot directly in your account. Be sure to be very clear about what you are asking about and you will likely get a very clear answer. Or, chat support will just fix your problem for you.